About Us

Individuals

On Arrival
In order to get the most out of your visit at the spa, please arrive at least 15 minutes prior to your first scheduled service. This will allow you adequate time to enjoy a cup of tea, fill out any necessary health history forms, and relax before your service.

Late Arrivals
Out of courtesy for other guests we do our best to accommodate your full treatment time, but respect the special time set aside for others guests appointments, too. Thank you for your consideration and understanding.

Cancellations
Please keep in mind that reservation times are held especially for you. As a courtesy to other guests and our staff, we require 24 hours notice of changes or cancellations to avoid a full charge of services.

Gift Cards
Gift Certificates expire one year from issue, are non-refundable, and are not exchangeable for cash.

Group Bookings

Reservations for four or more guests
We know how hard you work to plan a special day with all of your friends, so we want it to be as seamless as possible! Here are a couple things to help make the process easier.

• We appreciate that the whole gang wants to pitch in and book your spa party, but having one point of contact makes planning easier.
• A Credit Card is required to hold all reservations.
• A 25% deposit is due three weeks in advance. Full Payment is due on the day of the scheduled services.
• We recommend scheduling your Spa Party at least 4 weeks in advance to ensure your date and service requests can be met, however we always recommend to call even if it’s a last minute idea! Who doesn’t love a spontaneous Spa Party?!

Cancellations
Deposits will not be returned for events that are cancelled less than two weeks in advance. Any cancellations within one week of the scheduled event will be charged in full for all scheduled services.