On Arrival
In order to get the most out of your visit at the spa, please arrive at least 15 minutes prior to your first scheduled service. This will allow you adequate time to enjoy a cup of tea, fill out any necessary health history forms, and relax before your service.
Late Arrivals
Out of courtesy for other guests we do our best to accommodate your full treatment time, but respect the special time set aside for others guests appointments, too. Thank you for your consideration and understanding.
Cancellations
Please keep in mind that reservation times are held especially for you. As a courtesy to other guests and our staff, we require 24 hours notice of changes or cancellations to avoid a full charge of services.
Gift Cards
Gift Certificates expire one year from issue, are non-refundable, and are not exchangeable for cash.
Reservations for four or more guests
We know how hard you work to plan a special day with all of your friends, so we want it to be as seamless as possible! Here are a couple things to help make the process easier.
Cancellations
Deposits will not be returned for events that are cancelled less than two weeks in advance. Any cancellations within one week of the scheduled event will be charged in full for all scheduled services.